loops Posted June 12, 2012 Report Share Posted June 12, 2012 one of the lads at works' brother has turned his laptop on to find a black screen with the metropolitan police logo and a message in red letters saying that his laptop has been blocked because he has been watching child porn! and he has to enter his credit card/ bank account details to pay about a hundred quid to unblock it!!!! The lap top has frozen on this screen, has anyone heard of spam that includes a virus (in order to make you pay?) and how can he get his lap top working again? Quote Link to comment Share on other sites More sharing options...
Removed #5 Posted June 12, 2012 Report Share Posted June 12, 2012 (edited) My first thought would be to start it in safe mode ( assuming he's running windows ) and then run my virus program. To get to safe mode, press f8 repeatedly as the computer is starting - you'll have an option screen to select different varieties of safe mode and normal start. Safe mode will boot the system with nothing more than the drivers required to start windows. a couple of links: Metropolitan Police virus. How to unlock infected PC How to remove "Police Central e-crime Unit" ransomware? Both use similar approaches but differently. Good luck, from the reading this is a particularly nasty little bug. Another says to restore the computer to a point in time before the page appeared - don't that still leaves the virus on your system and it's entirely possible to reactivate it by doing something innocuous. And while it's hopefully not child porn, he's apparently been visiting some sites he shouldn't have been .... Edited June 12, 2012 by Al Jones Quote Link to comment Share on other sites More sharing options...
Mollys_mum Posted June 12, 2012 Report Share Posted June 12, 2012 No solutions, sorry, but gosh, that is an outragous virus. Jeez, if that happened on my laptop I'd throttle my teenage son first and ask questions later, so thanks for the heads up! Quote Link to comment Share on other sites More sharing options...
Sarah Posted June 12, 2012 Report Share Posted June 12, 2012 Deffo don't put in the card details! [MENTION=1]Marc[/MENTION] ??? Quote Link to comment Share on other sites More sharing options...
Marc Posted June 12, 2012 Report Share Posted June 12, 2012 OK follow these steps: Start Computer in "safe mode with networking" (As Al posted above, you should me able to get into safe mode using F8 whilst the computer is booting). Visit this site and download combofix ComboFix Download .. DO NOT download from elsewhere Run combofix. This will take a fair while to run. You will get warning to only use in extreme cases and if you know what your doing. In this case you def need to run it Once finished you should be able to boot into normal mode. YOU HAVE NOT FINISHED Download malwarebytes from here (free version is fine). Malwarebytes Anti-Malware Download Install Malwarebyte using default install Allow malwarebytes to update when you open it. Run Malwarebytes on FULL scan (Ahain will take a while) Once finished remove anything it tells you to (it make require reboot) Once you have done the above download CCleaner from here CCleaner - Download (again free version) Install with custom install. Remove any checkboxes when installing that ask if you want to install toolbars, however you do want to attach to recycle bin Right click on recyclebin and click on Run CCleaner If you go through the above step by step it should take you a good few hours, however you should be well rid of the rubbish that has been installed on the machine. Quote Link to comment Share on other sites More sharing options...
Austinville Posted June 12, 2012 Report Share Posted June 12, 2012 Have we told you how much we appreciate you [MENTION=1]Marc[/MENTION] ? If not, Quote Link to comment Share on other sites More sharing options...
Sarah Posted June 12, 2012 Report Share Posted June 12, 2012 he gets his brains from me Quote Link to comment Share on other sites More sharing options...
Stormy Posted June 12, 2012 Report Share Posted June 12, 2012 he gets his brains from me Quote Link to comment Share on other sites More sharing options...
Sarah Posted June 12, 2012 Report Share Posted June 12, 2012 what!!!????? Quote Link to comment Share on other sites More sharing options...
Storm Angel n Auroras Mum Posted June 12, 2012 Report Share Posted June 12, 2012 he gets his brains from me Quote Link to comment Share on other sites More sharing options...
Austinville Posted June 12, 2012 Report Share Posted June 12, 2012 he gets his brains from me :confused:I have a comment. But I can't.........I just can't. Cause there are rules.................I shall leave it at that! LMAO Quote Link to comment Share on other sites More sharing options...
Sarah Posted June 12, 2012 Report Share Posted June 12, 2012 Quote Link to comment Share on other sites More sharing options...
Mollys_mum Posted June 12, 2012 Report Share Posted June 12, 2012 I've just read all of the posts since mine.... My first laugh of the day - thanks! Quote Link to comment Share on other sites More sharing options...
Biggles Posted June 14, 2012 Report Share Posted June 14, 2012 Don't worry Sarah my Mum used to say the husband may be the head of the Household but the wife is the neck and remember it's the neck that turns the head. But, gotta say where would we be without the wisdom of Marc. Quote Link to comment Share on other sites More sharing options...
Sarah Posted June 14, 2012 Report Share Posted June 14, 2012 Don't worry Sarah my Mum used to say the husband may be the head of the Household but the wife is the neck and remember it's the neck that turns the head. But, gotta say where would we be without the wisdom of Marc. hmmmm do you REALLY want me to answer that LOL!!! Quote Link to comment Share on other sites More sharing options...
loops Posted July 11, 2012 Author Report Share Posted July 11, 2012 huge huge thanks [MENTION=1]Marc[/MENTION] and [MENTION=5355]Al Jones[/MENTION] for your answers. the laptop is fixed and the lad has been forgiven by his girlfriend Quote Link to comment Share on other sites More sharing options...
Removed #5 Posted July 11, 2012 Report Share Posted July 11, 2012 Glad things are back in order - [MENTION=1]Marc[/MENTION] did warn you this would take a while didn't he?? Quote Link to comment Share on other sites More sharing options...
Marc Posted July 11, 2012 Report Share Posted July 11, 2012 No worries Linda. Glad ya got it sorted Quote Link to comment Share on other sites More sharing options...
Luna's Mum Posted July 11, 2012 Report Share Posted July 11, 2012 My bluddy work computer got this virus!!!! It took tech support 48hrs to get rid of it! I absolutely hate they keyboard warriors who create these stupid things! Quote Link to comment Share on other sites More sharing options...
boyzer Posted September 30, 2013 Report Share Posted September 30, 2013 This virus is now blocking Safe Mode. To remove it, one should launch malwarebytes or other scan from a separate bootble drive like USB or CD. Kaspersky offer live CD and many others. For those in need, Here is a good instruction on how to create a bootable USB with HitmanPro and clean your cpmputer: http://privacy-pc.com/how-to/police-central-e-crime-unit-pceu-ukashpaysafecard-virus-ransomware-analysis-and-removal.html You don't need to buy Hitman, just scan, clean and uninstall. It is always good to do regular system and file backups anyway Quote Link to comment Share on other sites More sharing options...
Mazz Posted September 30, 2013 Report Share Posted September 30, 2013 he gets his brains from me I suppose you get your good looks from him? Uh, maybe not. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.