Im so sorry to hear what happened, thats so tragic and wrong, if they had a problem they should have talked to you about it. I wish I had something to say that would be of some comfort. I just wish you the best of luck with the rest of the situation.
Banker, I hate dealing with peoples money all day nothing makes people more angry than not having any money in their account and some how its all my fault. Plus it doesnt help that it is a military bank so I deal primarily with military personnel and their family.
Its crazy how much they change colors so I could only really guess. I bet some one with more experiance will give you a better idea though. When I got faelan he was mostly white and cream color but over the last month or so he has darkened up a LOT.