mydiamond Posted July 25, 2014 Report Share Posted July 25, 2014 So MSU has these post-admission steps that I need to follow, and I have only one left; providing flight information online. I clicked the link, and the site takes forever to load. Finally Firefox gave up and said "the connection was reset". Small bullets underneath explains that the link might be down. So I contacted MSU's international students' body Facebook page and yesterday they told me they've fixed the link. Not according to my browser! I notified them again, along with a screenshot, but they insist that the link is not broken and it's my internet. I tried connecting to the link through Google search but the same thing happens. I'm pretty sure nothing's wrong with my internet as I'm able to connect to anything else just fine should I try another browser? I'm still sure the link is down though! Quote Link to comment Share on other sites More sharing options...
Zanki Posted July 25, 2014 Report Share Posted July 25, 2014 Sometimes when things go down, it takes a little while for it to come back up for everyone. It's strange, I used to help run a forum and had people messaging me saying they were online and others saying they were offline once we got the servers up and running again. Just give it a few hours and see what happens. Quote Link to comment Share on other sites More sharing options...
mydiamond Posted July 26, 2014 Author Report Share Posted July 26, 2014 Well it's been several days now oh gee Quote Link to comment Share on other sites More sharing options...
NotTheDogWhisperer Posted July 26, 2014 Report Share Posted July 26, 2014 Can't hurt to try another browser. It has been known to happen that some sites simply don't agree with this or that browser. Try loading the site through IE or Google Chrome. If you're able to, you could try using another computer, and/or trying to access the site from another location. These little things sometimes help. Quote Link to comment Share on other sites More sharing options...
Marc Posted July 26, 2014 Report Share Posted July 26, 2014 My guess is that the link was down because it was pointing to an incorrect IP address and therefore they had to change it, so your problem now is that its stuck in your browser cache and therefore still thinks its connecting to the old IP on that address. Step 1:- download the free version of this http://www.piriform.com/ccleaner/download Step 2:- Install it Step 3:- Run it Bare in mind you will loose all your browser history and cache so ensure that you know any passwords that you have stored in your browser as it wont remember your logged in until you log in again Quote Link to comment Share on other sites More sharing options...
mydiamond Posted July 27, 2014 Author Report Share Posted July 27, 2014 My guess is that the link was down because it was pointing to an incorrect IP address and therefore they had to change it, so your problem now is that its stuck in your browser cache and therefore still thinks its connecting to the old IP on that address. Step 1:- download the free version of this http://www.piriform.com/ccleaner/download Step 2:- Install it Step 3:- Run it Bare in mind you will loose all your browser history and cache so ensure that you know any passwords that you have stored in your browser as it wont remember your logged in until you log in again thanks Marc but it didn't fix anything I think the link really is down. I'd tell 'em again. Quote Link to comment Share on other sites More sharing options...
Sparks Posted July 27, 2014 Report Share Posted July 27, 2014 Try a different browser just to make sure Quote Link to comment Share on other sites More sharing options...
mydiamond Posted July 27, 2014 Author Report Share Posted July 27, 2014 I've tried with Safari and still no luck I gave the link to Al over PM and he said it timed out for him, too. Sooo yeah guess it's time to send an e-mail to their IT department Quote Link to comment Share on other sites More sharing options...
Marc Posted August 3, 2014 Report Share Posted August 3, 2014 Tis broke Quote Link to comment Share on other sites More sharing options...
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