Alicia Doyle

Laptop not connecting to internet

7 posts in this topic

Also my laptop has decided to stop. Onnecting to my internet it's not the internet as that connecting to Xbox and phones

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is the wifi on on the laptop??

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Have you tried trouble shooting the connection by right clicking on the wifi icon on the bottom right of your laptop?


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9355962059f0d605e075857074d89e82.jpg

This is what's coming up


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Some laptops have a switch on the side to turn it on and off from wifi have a look at that

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Oh that's unusual. Oh you could try updating your network drivers? I went to Microsoft website for a step by step guide for you. I'll paste it here.......

"Update the network adapter driver

An outdated or incompatible network adapter driver can cause connection problems. If you recently upgraded to Windows 10, it's possible that the current driver was designed for a previous version of Windows. Check to see if an updated driver is available.

In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
In Device Manager, select Network adapters > the network adapter name.
Press and hold (or right-click) the network adapter, and then select Update Driver Software > Search automatically for updated driver software. Follow the steps, then select Close.
After installing the updated driver, select the Start button > Power > Restart if you're asked to restart, and see if that fixes the connection issue."


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